A response to @awilkinson's open letter about his design critique of Zappos. Read the response here: http://tinyurl.com/rcrz3o

krianbalma: A response to @awilkinson's open letter about his design critique of Zappos. Read the response here: http://tinyurl.com/rcrz3o

See original: Twitter A response to @awilkinson's open letter about his design critique of Zappos. Read the response here: http://tinyurl.com/rcrz3o